Fresh Salmon Informal Sheath Backless Chiffon Knee Length Paillette Homecoming Dresses (Style D39381)

Details

After you placed the order, Colorsbridesmaid.com has to process your order and put your items through its strict quality control tests. Therefore, total delivery time is different from shipping time alone.

Total Delivery Time = Processing Time + Shipping Time

Processing Time:
Processing time is from you place the order to the product leave our warehouse.
Since all dresses are made to order on Colorsbridesmaid.com, so processing time for dresses is usually 15-18 days.

Shipping Time:
The shipping time is from shipment to your destination.
It depends on the shipping methods you selected. Currently we provide Express Shipping and Standard Shipping.You can see each shipping time from the following form.

These two shipping methods differ in shipping time and cost,and the cost depends on weight of the parcel and distance from us to you.Right now, we have discount on both of the shipping methods.

If you have more questions, please contact our customer service team via email at service@colorsbridesmaid.com. Once payment for an order has been confirmed, we start to process the order.

All dresses here are only made once your order is placed, therefore, if you are not satisfied with your purchase and want to get a refund or even return the item, it must meet conditions described below:

1. Defective, Damaged or Misshipped Dresses

When requesting your refund, please provide customer service team with photographs and detailed textual description clearly showing the problem with the dresses. If you believe your items were damaged or lost during shipping, customer service team also need photographs showing the damaged package as well as proof of damage or lost documentation from the courier firm in order to process your refund.

2. Size or Fitting Issues - More than 1inch Disparity and Unfixable

Because of the nature of different materials, a measurement tolerance of 1inch/2.54cm is allowed for both standard size dresses and custom size dresses. Our tailors have also made all dresses with additional fabric in the seams to allow minor size modifications to be made easily. If the measurement differences are more than 1inch/2.54cm, please just contact the customer service team to work out a solution together. If you select the wrong size, the return request cannot be accepted. If you want to exchange for another size, you need to pay for the cost of shipping back and forth. So please be careful to select your size by referring to our size chart at: https://www.bridesmaidcolours.site/size-chart.html.

3. Color Issue - Not Including Ones Caused by Screen Settings

The settings of your computer screen may alter the color of the pictures shown on Colorsbridesmaid.com. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or misshipped. However, if you are confident that you have received the item in a wrong color, please contact us and we are always happy to help solve any problem. If you do want to know what the color you chose would be like, we suggest you to order color samples first.

If you are returning dresses, please make sure they are in their original condition - unwashed, unaltered, undamaged, clean, free of lint and hair.

Contact Us within 3 Days after You Receive the Parcel

We only accept return applications that are within 3 days from the day of your signing for the reception of the parcel according to the courier firm. So it is very important that you check the item and try it on as soon as possible. Once you have any unsatisfactory you can send an email to service@Colorsbridesmaid.com, tell us your order number and the problems you have. It would be great if you can take some photographs to show us all the problems. After we get your complaint, our customer service team will work with you to figure out a solution together. Please note that you don't need to ship the dress back within 3 days. Our customer service team will inform you the ship back address after they approved your return request. Then you can ship the item back.

Ship the item out within 7 Days after Our Customer Service Team Give You the Return Address

Once our customer service team approved your return request, we will send you an email with information, like return address, which can guide you to ship the item back. Please ship the item to us within 7 days after that. Please note that you need to pay the shipping cost for the return. After you ship the item out, please send an email to service@Colorsbridesmaid.com to tell us the courier firm you used and the tracking no. of the parcel.

After Receive and Check the Item, We Will Refund You the Money

After we receive the item, our return will be processed in 3 to 5 business days. Once your return is confirmed and inspected, please allow up to 3 business days for it to be refunded to your PayPal account.

Normally, We Will Not Refund You the Money for Shipping

The actual shipping cost (not the sale price for shipping) is charged by courier firm, so that part of money would not be refunded when we accept your return request.

Returns without Our Customer Service Team's Approval Will Be Unacceptable

Returns will not be accepted without prior approval from our customer service team. Please contact us first and ship the dress out after your return request has been approved.

Force Majeure Disclaimer

Return applications are excluded if the items are hampered or prevented by unexpected political or economic events or generally by force majeure such as earthquakes, hurricanes, floods and volcanoes and so on.

Can dress be guaranteed?

Your satisfaction is our utmost pursuit. We have a professionally trained team who possess professional expertise, rich experience and unlimited credibility. Our dresses are streamlined into a system that strictly checks and double checks quality, from tailoring to delivery. Besides the guaranteed quality and top-ranking service, we provide you the most reasonable price, since we tailor bridal gowns, bridesmaid dresses, mother of bride dresses and varies kinds of special occasion dresses. We devote ourselves to making sure you get the perfect dress for any occasion. The following is how we guarantee the quality of our dresses.

Order Confirmation

The size and color of dresses are sensitive factors in the apparel industry. We have special employees to review the details of your order and check for anything that might influence dress processing. At the same time, an email confirmation of your order will have already arrived in your inbox.

Garment Tailoring & Checking

Each piece of our apparel and accessories is tailored by professional and experienced dressmakers. And we have advanced manufacturing facilities. The dress-making process is flowing and strict. So you just throw away your doubt and worries about the style and quality of the dresses at colorsbridesmaid.com.

Before getting the chance to be shipped to your front door, all dresses and accessories have to go through our rigorous QA procedure. Every item is surely first inspected inside and outside by our highly-trained QA team based on strict requirements and the International ISO quality standards. Then we do a basic check to make sure the product is consistent with every detail specified on your order. The item will not be allowed to be shipped out unless it meets all of our standards!

Garment Packing

Before packing, we do a thorough check to make sure the product matches your order and the right accessories are included.

Then, our packing team adopts effective ways to avoid possible damages during the packing process and make your package more water-roof, pressure resistant and air-tight.

Finally, it's passed in safe hands with our trusted and verified couriers.

Garment Tracking

As soon as your package is out of our door, you will receive an email informing you the tracking number. You can start tracking the package in 2 days; our customer service team will keep on tracking it until it reaches the destination safely.

Marvelous Customer Service

colorsbridesmaid.com has great customer service available for help 24 hours every day. No matter what the issue is, we're always here to serve you.

FAQs